1.
Q: How is the quality?
A:Quality is priority. We pay much attention to the quality check. Every product will be fully assembled
and carefully tested before it's packed for shipment.
2.
Q: Do you offer after-sales service?
A: Yes, all Lansgt products have 12 months warranty. In the warranty period, we will give the maintenance or replacement of all quality problems in time under normal conditions of use, and also provide wear parts and
glassware at cost price.
3.
Q: Can I customize products?
A:Yes, a full customization is available. Please let me know your specific customization requirements
and I will get back to you as soon as possible.
4.
Q: Can I customize the logo and packaging?
A:Yes, we can customize products based on your design and packaging requirements.
Please send your detailed requirements to us.
5.
Q: What kind of packaging options do you offer?
A:First of all, both neutral and customized packaging is available.If there is no special requirements, usually the glassware iswrapped carefully in bubble packs and put into a carton suitable for export. Other main parts are packed in strong wooden cases.
6.
Q: Which shipping methods do you use?
A:We offer sea, air, and land freight as well as express delivery.The specific options
depend on the quantity of the order.
7.
Q: How about the delivery time?
A:Delivery within 5 working days for products in stock, and within 10 working days for customized ones.
8.
Q: What are your main products?
A: Our main products include Rotary Evaporator, Double Layer Jacketed Glass Reactor, Double Layer Jacketed Stainless Steel Reactor, Single Layer Glass Reactor, Circulating Water /Oil Bath, Recirculating Cooling Chiller, Heating and Cooling Circulator, Short Path Distillation, Vacuum Pump, Hydrothermal Synthesis Reactor and Other Supporting Apparatus.
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